Terms and Conditions of Use for ONE GRAND Website and Application

Last updated: 16 May 2025


Please read these Terms and Conditions of Use carefully before accessing or registering for the ONE GRAND website or application.
This Terms and Conditions of Use (hereinafter referred to as the “Terms of Service”) is an agreement between Miss Grand International Public Company Limited (“MGI”) (hereinafter referred to as the “Company”) and the user (hereinafter referred to as the “User”) regarding the provision of content services including but not limited to videos, photos, events, concerts, and other licensed content streamed over the internet or downloadable to supported devices such as mobile phones, televisions, and other compatible devices as determined by ONE GRAND. The platform is designed to offer users convenient access to entertainment and information in one place. It also provides various membership options, including free and monthly paid plans, to offer exclusive privileges and enhanced experiences to all members. These services are accessible through the website www.onegrand.vip and the ONE GRAND mobile application (collectively referred to as the “Services”), which are operated by the Company, including any additional or supplementary services agreed upon by the user and the Company.

These Terms of Service constitute a legally binding agreement between you (either an individual or a legal entity) and the Company concerning your access to and use of the Services. By accessing or using the Services, you confirm that you have read, understood, and agreed to be bound by these Terms in full. If you do not agree to all of the Terms, you are not authorized to use the Services and must discontinue use immediately.

Any additional terms and conditions that may be posted or presented within the Services from time to time are expressly incorporated into these Terms of Service. The Company reserves the right to update or amend these Terms at its sole discretion. Notice of such changes will be provided by updating the “Last Updated” date at the top of this page. You are responsible for reviewing these Terms periodically to stay informed of updates. Continued use of the Services after changes are published will be deemed acceptance of those changes.


1. Definitions

  • “Platform” or “ONE GRAND” refers to the web application that provides multimedia content and entertainment services, such as videos, images, live streaming, and various activities organized by the Company.
  • “User” refers to any individual who accesses or registers with ONE GRAND in any form.
  • “Basic User” refers to a user who registers for an account free of charge.
  • “Premium User” refers to a user who subscribes to a monthly plan or pays additional fees to access exclusive content.
  • “Content” refers to all types of media published on the platform, such as videos, concerts, shows, behind-the-scenes footage, and other related materials.

2. Types of Services

  • 2.1 Basic Member
  • 2.2 Premium Member

3. User Representations and Warranties

By using the Services, you represent and warrant that:

  • All registration information you submit is true, accurate, current, and complete.
  • You will maintain the accuracy of such information and promptly update it as necessary.
  • You have the legal capacity to enter into a binding agreement and you agree to comply with these Terms of Service.
  • If you are a minor under the legal age (under 20 years old), you may only use the Services under the supervision and with the consent of a parent or legal guardian. Your parent or guardian must read and agree to these Terms on your behalf prior to your use of the Services.
  • You will not access the Services through automated or non-human means, such as bots, scripts, or any other methods.
  • You will not use the Services for any illegal or unauthorized purpose.
  • Your use of the Services will not violate any applicable laws or regulations.
  • If you provide any information that is untrue, inaccurate, not current, or incomplete, the Company reserves the right to suspend or terminate your account and refuse any and all current or future use of the Services (in whole or in part).

4. User Registration

You may be required to register in order to use the Services. When registering, you will be asked to provide the following information:

  • Email address
  • Password (must contain uppercase letters, lowercase letters, and numbers)
  • Full name
  • Phone number
  • Gender
  • Date of birth

You agree to maintain the confidentiality of your password and are fully responsible for all activities that occur under your account. The Company reserves the right to delete, reclaim, or modify any username that is deemed inappropriate, obscene, or otherwise unacceptable at the Company’s sole discretion.


5. Membership Subscription

  • 5.1 Basic Member: Users must register for an account to access the Services. Basic Members can view free content and purchase Pay-Per-View content.
  • 5.2 Premium Member: Users must register for an account and subscribe to a monthly membership to access all types of content, except Pay-Per-View content, which must be purchased separately.

Monthly Subscription Plan

  • Billing and Renewal

    Your membership will automatically continue and renew on a monthly basis unless you cancel. You authorize the Company to charge your selected payment method based on the membership plan you chose at the time of subscription.

  • Cancellation

    You may cancel your membership at any time by logging into your account. The cancellation will take effect at the end of your current billing period.

  • Changes to Fees

    The Company may, from time to time, adjust membership fees. Any such changes will be communicated to you in accordance with applicable laws.

  • No Refund Policy

    All payments are non-refundable under any circumstances.


6. Orders and Payments

The Company accepts payments through the following method:

  • QR Code Payment. You agree to use a valid, complete, and accurate payment account for all purchases and transactions made through the Company’s Services.

7. Prohibited Conduct

You must not access or use the Services for any purpose other than those expressly authorized by the Company. The Services may not be used for any commercial purposes unless specifically approved in writing by the Company.

As a user of the Services, you agree not to:

  • Systematically retrieve data or content from the Services, directly or indirectly, to create or compile a database, collection, or directory without the Company’s written permission.
  • Use the Services in an unauthorized manner, including collecting usernames and/or email addresses by electronic or other means for the purpose of sending unsolicited emails, or creating user accounts through automated means or under false pretenses.
  • Circumvent, disable, or interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the Services and/or related content.
  • Link to the Services without proper authorization.
  • Deceive, defraud, or mislead the Company or other users, especially in attempts to obtain sensitive account information such as user passwords.
  • Misuse the Company’s support services or submit false reports of abuse or misconduct.
  • Interfere with, disrupt, or impose an unreasonable burden on the Services or the networks connected to the Services.
  • Attempt to impersonate another user or use someone else’s username.
  • Use any information obtained from the Services to harass, abuse, or harm another person.
  • Use the Services as part of any effort to compete with the Company or to create a revenue-generating endeavor or commercial enterprise.
  • Decipher, decompile, disassemble, or reverse engineer any software comprising or in any way making up a part of the Services, except as expressly permitted by applicable law.
  • Remove any copyright or other proprietary notices from any content.
  • Copy or adapt the software of the Services, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or other material, including excessive messaging (spamming), that interferes with any party’s use of the Services or modifies, impairs, disrupts, or interferes with the use, features, or operation of the Services.
  • Criticize, disparage, or otherwise harm the Company and/or the Services, as determined solely by the Company.
  • Use the Services in a manner that violates any applicable law or regulation.

8. Intellectual Property Rights

The Company owns or has been granted the rights to use all intellectual property related to the Services, including but not limited to source code, databases, functionality, software, website design, audio files, videos, text, images, and graphics contained within the Services (collectively referred to as the “Content”), as well as the trademarks, service marks, and logos that appear therein (collectively referred to as the “Marks”). The Content and Marks are protected by copyright and trademark laws.

You are strictly prohibited from copying, reproducing, aggregating, republishing, uploading, posting, publicly displaying, encoding, translating, transmitting, distributing, selling, licensing, or otherwise exploiting the Services, Content, or Marks in any manner without the Company’s prior written permission. Any violation of the intellectual property rights described herein will constitute a breach of these Terms of Service and will result in the immediate termination of your right to use the Services.


9. Personal Data Protection

The Company is committed to protecting the privacy and security of your personal data. Please refer to our Privacy Notice for details regarding how your data is collected, used, and protected: [Insert Privacy Notice URL here]

By using the Services, you acknowledge and agree to the Company’s Privacy Notice, which is incorporated by reference into these Terms of Service.


10. Termination of Use

These Terms of Service shall remain in effect while you are using the Services. The Company reserves the right to deny access to and use of the Services (including blocking certain IP addresses), without notice or liability, for any reason, including but not limited to your breach of any representation, warranty, or condition set forth in these Terms, or any violation of applicable law or regulation. The Company may terminate your access to or participation in the Services or delete your account and any associated content or information at any time, without prior notice.

If the Company terminates or suspends your account for any of the reasons above, it also reserves the right to take appropriate legal action, including but not limited to civil, criminal, or administrative proceedings.


11. Contact Us

For more information regarding the use of our Services, please contact:
Miss Grand International Public Company Limited
1751 Soi Ladprao 94 (Panchamit), Ladprao Road,
Plubpla Subdistrict, Wang Thonglang District,
Bangkok, Thailand 10310
Phone: 02-530-9656
Email: onegrand@missgrandinternational.com